If you can't find the answer, drop us a line at contact@infoshare.pl
GENERAL
ABOUT
1. What is Infoshare?
Infoshare is the conference where you can share your story and make your ideas happen. This year's Infoshare conference takes place on the 24-25th of May 2023. The conference consists of two days full of expert speeches delivered on nine stages as well as matchmaking sessions and side events.
At Infoshare you will find knowledge and inspiration to cooperate, form meaningful bonds and create a truly innovative technological society. In 2020 we had our first online edition, which lasted 6 days with speeches on nine stages! In 2021 we got back successfully to an offline edition, where we hosted 4500+ attendees. In 2022, the event brought together 6000+ attendees including developers, executives, innovation leaders, marketers, investors, 544 startups, and 90+ interviews. We hosted more than 173 speakers on stage - successful founders, serial entrepreneurs, and well-known developers from all over the world. Infoshare gives also a great possibility for networking by the special platform.
Infoshare is an event organized by a group of professionals experienced with technology, marketing, and management thoroughly dedicated to making it the best possible high-quality event for all of our guests. Infoshare team started building the conference more than 15 years ago, making it the biggest tech conference in Central-Eastern Europe. Find more information here.
2. Where does Infoshare take place?
Infoshare takes place in AMBEREXPO Conference Centre in Gdańsk, Poland.
The full address is: St. Żaglowa 11, 80-560 Gdańsk. Check it out on the map.
3. Where can I find the conference schedule?
A detailed schedule will be available closer to the conference on the website and conference app.
4. Where can I find the terms of participation in Infoshare conference?
You can find terms here.
5. Does Infoshare have a specific dresscode?
There is no specific dress code for Infoshare however, people tend to dress smart casual for parties.
6. Is Infoshare an annual event?
Yes, the conference itself happens once a year, however, we’re organizing Tech3Camp Meetups for IT society and the Infoshare DEV conference.
CONTACT
1. How and when can I ask questions?
Customer Service is available from Monday to Friday in hours 9 am to 4 pm. You can talk to us by chat on the website, e-mail: contact@infoshare.pl or phone: +48 512 328 348.
ATTENDEE
1. Who can attend Infoshare?
The event is open for everyone over the age of 15. You just need to be registered.
You can do it here.
2. Do I need to have my ID with me during the conference?
Yes, you need to have your ID (or another document with your photo) during the conference and all side events. You may be asked by Organizers to prove your identity.
3. Do I need to be over the age of 18 to attend Infoshare?
No, you need to be over the age of 15. People under 15 years of age may participate in the conference only under the supervision of adults.
4. I’m not attending Infoshare conference, can I still attend a side event?
No, side events are available only for conference attendees.
5. Am I allowed to take pictures or video at the event?
Taking photographs and video for private use is of course permitted.
6. Where can I see videos from previous years?
ACCOUNT
1. How can I register?
You can register here.
2. I am not working at any company, what should I write in the box “company name” during registration?
You can enter the title of a project you are running, the name of the organization to which you belong, the name of the university, etc.
You can also be creative and write whatever you want! But remember it will be presented under your name at your conference badge.
3. How can I get access to my Infoshare account?
You can log into your account on our website using your e-mail address and a password.
If you haven't created an account yet, you can do it here.
4. How can I edit my profile information?
You should log into your account on our website using your e-mail address and a password and then click the “Personal info” Tab.
5. Do I need to be an employee of a company to participate in Infoshare?
No, you don’t have to be employed. You can be a student, startup, self-employed or have any other status.
Everyone (over the age of 15) can come to the conference after registration on our website.
6. Can I delete my account on www.infoshare.pl?
If you want to delete your account, please contact us at contact@infoshare.pl.
PARTNERSHIP
1. I want to give a speech or propose a Speaker, whom should I contact?
To give a speech at Infoshare you need to send your application for the “Call for Speakers”. More information about the CFS will be available soon.
To propose a speaker please contact us at: cfs@infoshare.pl.
2. I am interested in partnering Infoshare, whom should I contact?
For partnership queries please visit this site.
3. I’m interested in a media pass, whom should I contact?
If you need information about media accreditation, please contact us at: media@infoshare.pl.
4. I am interested in community partnership, whom should I contact?
If you're interested in community partnership, please contact us at: marketing@infoshare.pl.
5. Can I use the photos taken at the event by the photographers?
Publications, articles, and all non-commercial Infoshare-related usage of the photos is okay when crediting the photographer and mentioning that the photo is from Infoshare.
You are not allowed either to edit the photos nor to use them for commercial purposes. If you want to use the photos for commercial use, contact media@infoshare.pl.
6. Who can apply to volunteer?
Volunteering is open to anyone over the age of 15 who is interested in tech, innovation, events, and of course fun!
More information about the Infoshare Volunteer Program and the application form are available here.
If you are interested in the Infoshare Volunteer Program in 2024 just leave us your application form and we will contact you
PROMOTIONAL CAMPAIGNS AND DISCOUNTS
1. If you had a ticket for Infoshare Dev 2023, you get up to 150PLN discount for Infoshare 2024.
If you have: Bilet Katowice, Bilet Katowice plus Warsztat, Bilet Gdynia, lub Bilet Gdynia plus Warsztat for the Infoshare Dev conference, you will get 150 PLN discount for the Infoshare 2024 conference tickets.
Pomotion rules:
- The attendee receives one discount (150 PLN) regardless of the number of tickets available on their account. The participant must have at least 1 ticket on their account.
- The discount does not apply to people who had: Bilet Student Katowice and Bilet Student Gdynia.
- The discount applies only to the purchase of paid tickets for Infoshare Conference 2024 (does not apply to other conferences and events organized by Infoshare Sp. z.o.o.).
- The discount will only be charged when purchasing a ticket(s) for the Infoshare 2024 conference from a user account (identified with an e-mail address) who has an active Infoshare Dev 2023 ticket assigned to them.
- If the user purchased a ticket and then transferred it to another person, the purchaser will not receive a discount on the purchase of ticket(s) for the Infoshare 2024 conference.
- The discount will be automatically added to the first order for paid ticket(s) for the Infoshare 2024 Conference.
- If the first transaction is less than 150 PLN, the discount will be granted up to the transaction amount (the difference in the discount value will not be charged for subsequent transactions).
- It is not possible to transfer the discount to another user account.
- The discount cannot be exchanged for other benefits, including cash, other than those described above.
PASSES AND PAYMENT
PASSES
1. I bought a pass, where can I find it?
After purchasing a pass you should get an e-mail confirmation. You should have your pass visible at your Infoshare account after logging into our website in the “Your passes” tab on your profile.
2. What does the Infoshare pass entitle me to?
Each pass type (e.g. student/visitor/attendee/business/executie/startup/investor) gives you different profits.
Here you can find the full list, which will help you with choosing the right ticket.
3. I have a visitor/student pass and I would like to take part in Great Networking Party - can I pay only for this event?
No, there is no possibility to purchase an extra ticket only for Great Networking Party.
If you are interested in any of the side events you need to consider buying a different pass.
4. Can I buy a pass only for one day of the conference?
No, we don't offer one-day passes.
5. Can I purchase several passes on my account?
You can purchase several passes and transfer them to your friends/coworkers. Order all passes to your acount and pay for it. Then log into your account on our website, go to the “Your tickets” tab and click “Transfer to other person”.
6. How can I transfer my pass to another person?
You just have to log into your account on our website, go to the “Your tickets” tab and click “Transfer to other person”. You can transfer one ticket at a time.
Transffering a pass is not possible after check in.
7. Do I need to print my pass?
There is no need to print your ticket. On your profile on the Infoshare website or in the app, you will find a Registration QR Code.
If you are registered on our website and bought a pass, after showing the Registration QR Code, you will receive a badge at the registration desk at the venue. There is also a possibility to collect your badge at side events.
8. Are there tickets for students?
Yes, you can find the Student Pass and what it contains here. The Student Pass is available to participants who are students up to the age of 26 with valid student (or pupil) ID cards, which will be verified at check-in.
Additionally, for people interested in tech, innovation and events, our Volunteer Program can be a great opportunity. Find more information here.
COSTS
1. How much does the participation in Infoshare cost?
Here you can find passes with many profits included. Check details of the pass that you are interested in.
2. How can I pay for my pass?
You can pay by:
- credit/debit card,
- online transfer,
- blik,
- Google Pay, Masterpass, Visa Checkout,
- if you can't use any of these methods and you need a pro forma invoice, you can find it in the order confirmation email or contact us at: contact@infoshare.pl.
3. Can I order my ticket now and pay for it later?
Yes, you can order your ticket now and pay later by credit/debit card, online transfer, blik, Google Pay, Masterpass, Visa Checkout. When you are asked to pay (while ordering a pass), choose the option to pay later. After that, you'll have 7 days time to complete your registration before your order is cancelled.
4. Can I pay for the pass by bank transfer?
Yes, you can pay for the pass by bank transfer. Contact us at: contact@infoshare.pl and we will send you bank details.
5. When does the current pass price change?
Here at the top of the page, you can find the date of the nearest price change. Prices go up at the end of the day shown.
INVOICES
1. How can I get an invoice?
You will receive an invoice on the email address you put in for the order. You can also download an invoice from your account on our website - go into "Your orders" tab. The document will be ready 24 hours after your payment is credited.
2. How can I get a pro forma invoice?
If you need a pro forma invoice, please contact us at: contact@infoshare.pl.
3. Can you deduct the VAT since you are selling within the EU?
To comply with EU law (Article 53 & 54 of the VAT Directive), we have to charge VAT in the country where the event takes place.
RETURNS
1. I bought a paid pass more than 14 days ago, but I can’t come to the conference. What should I do?
You can transfer your pass to another person. You have to log into your account on our website, go to the “Your passes” tab and click “Transfer to other person”.
2. I can’t attend the conference and I don’t want to transfer my pass. Can I get a refund?
You've got 14 days to return your ticket. To accomplish this, you need to send your resignation to the email address: contact@infoshare.pl from the email address you used during registration. In that case, the payment will be returned within 14 days to the bank account, from which the payment was made.
STARTUPS
PASSES
1. What pass should I buy if I want to represent a startup at Infoshare?
For startups we have a dedicated pass - Startup Pass available for all stage projects. This is a paid pass, but the first step would be applying for it. We will check if you are a truly innovative tech project before we invite you to join Infoshare 2024 conference as a startup. It is one pass per person, but you can order more passes and transfer them to your team members.
We also offer a Scaleup Package for startups at the growth OR profitable company stage. You have to apply for it and be veified as a Scaleup. The package consists of two Startup Passes and becoming a Startup Village exhibitor.
The Startup Contest Application is not a pass, so to attend the conference you need to have a pass. For 20 Startup Contest semifinalists, we offer 2 Startup Passes for free.
2. Is the Startup Pass the right pass for me?
For startups we have a dedicated pass - Startup Pass available for all stage, innovative projects that meet our definition of a startup. This is a paid pass, but the first step would be applying for it. We will check if you are a truly innovative tech project before we invite you to join the Infoshare 2024 conference as a startup. It is one pass per person, but you can order more passes and transfer them to your team members.
3. What is Infoshare's definition of a startup?
Infoshare agrees with Steve Blank's definition: a startup is an organization formed to search for a repeatable and scalable business model and a business model describes how your company creates, delivers, and captures value. The startup offers its own innovative product. Companies offering services, like consulting and programming services (e.g. software houses) or projects run by established companies/corporations can not be named startups in this definition.
4. Is the Scaleup Package right for me?
The Scaleup Package is for startups at the growth OR profitable company stage. This is a paid pass, but the first step would be applying for it. We will check if you are a scaleup before we invite you to join the Infoshare 2024 conference.The package consists of two Startup Passes and becoming a Startup Village exhibitor.
5. What is Startup Contest?
You can find information about the Startup Contest here.
The Startup Contest Application is not a pass, so to attend the conference you need to have a pass. For 20 Startup Contest semifinalists, we offer 2 Startup Passes for free.
6. How much does a startup pass cost?
Here you can find the current price of a Startup Pass and the Scalup Package.
You can also choose the Infoshare Startup Contest free application just to take part in the Startup Contest. For 20 semifinalists, we offer 2 Startup Passes for free.
7. What does the Startup Pass include?
You can check what the Startup Pass includes here.
8. Is one Startup Pass for one person only?
Yes, one Startup Pass pass gives access to the Infoshare conference for one person only.
RECORDING ACCESS
1. How and where to watch the conference recordings?
To watch lecture recordings, log in to your account and go to the Recordings tab.
Some speakers didn't consent to be recorded, so their lectures are not available.
2. For how long do I have access to the recordings?
The videos are available for a year.
2023
1. Who has access to the Infoshare 2023 Conference recordings and livestream?
Access to the Infoshare 2023 Conference recordings is granted to holders of one of the following passes:
- Conference,
- Networker,
- Startup,
- Investor,
- Executive.
Only Basic Pass holders don't have access to the recordings.
2022
1. Who has access to the Infoshare 2022 Conference recordings and livestream?
Access to the Infoshare 2022 Conference recordings is granted to holders of one of the following passes:
- Conference,
- Networker,
- Startup,
- Investor,
- Executive.
Only Basic Pass holders have limited access to the recordings.