CONFERENCE FAQ

Infoshare is a conference where you can share your story and make your ideas happen. This year's Infoshare conference takes place on the 27-28th of May 2025. The conference consists of two days full of expert speeches delivered on seven stages as well as matchmaking sessions, speed dating, round tables, meetings with experts and side events.

At Infoshare you will find knowledge and inspiration to cooperate, form meaningful bonds and create a truly innovative technological society. In 2020 we had our first online edition, which lasted 6 days with speeches on nine stages! In 2021 we got back successfully to an offline edition, where we hosted 4500+ attendees. In 2022, the event brought together 6000+ attendees including developers, executives, innovation leaders, marketers, investors, 544 startups, and 90+ interviews. We hosted more than 173 speakers on stage - successful founders, serial entrepreneurs, and well-known developers from all over the world. Infoshare also gives a great possibility for networking by the special platform.

Infoshare is an event organized by a group of professionals experienced with technology, marketing and management, thoroughly dedicated to making it the best possible high-quality event for all of our guests. The Infoshare team started building the conference more than 18 years ago, making it the biggest tech conference in Central-Eastern Europe. Find more information here.

Infoshare takes place in AMBEREXPO Conference Centre in Gdańsk, Poland.
The full address is: St. Żaglowa 11, 80-560 Gdańsk. Check it out on the map.

A detailed agenda will be available closer to the conference date. You will be able to find it on the website and in the conference app.

You can find us on: Facebook, Twitter, Instagram, Linkedin, and Youtube.

You can find the Terms and Conditions here.

There is no specific dress code for Infoshare, however people tend to dress smart casual for our side events.

The event is open for everyone over the age of 15. You just need to have a pass.

Yes, you need to have your ID (or another document with your photo) during the conference and all side events. You may be asked by Organizers to prove your identity.

No, you need to be over the age of 15. People under 15 years of age may participate in the conference only under the supervision of adults.

No, side events are available only for conference attendees.

Taking photographs and video for private use is permitted.

Sure! Children younger than 7 can attend the conference without a ticket, accompanied by an adult.

You can register here.

You can enter the title of a project you are running, the name of the organization to which you belong, the name of the university, etc.
You can also be creative and write whatever you want! But remember it will be presented under your name at your conference badge.

You can log into your account on our website using your email address and a password. 
If you haven't created an account yet, you can do it here.

You should log into your account on our website using your email address and a password and then click the “Personal info” tab.

To change your password, log in to our website and select the "Personal info" tab on your profile. There you will find the "Change password" option.

If you have forgotten your password or are having trouble logging in, you can select the "Forgot your password?" option. when logging in. We will send you an email with a link to set a new password.

If you want to delete your account, please contact us at contact@infoshare.pl.

To give a speech or propose a speaker for Infoshare you need to send your application for the “Call for Speakers”.
You can find more information about the CFS and apply here.

For partnership queries please visit this site.

If you need information about media accreditation, please contact us at: media@infoshare.pl.

Publications, articles, and all non-commercial Infoshare-related usage of the photos is okay when crediting the photographer and mentioning that the photo is from Infoshare.

You are not allowed to neither edit the photos nor to use them for commercial purposes. If you want to use the photos for commercial use, contact media@infoshare.pl.

Volunteering is open to anyone over the age of 15 who is interested in tech, innovation, events, and of course fun!
More information about the Infoshare Volunteer Program will be available closer to the conference date.

Customer Service is available from Monday to Friday in hours 9 am to 4 pm. You can contact us via email: contact@infoshare.pl or phone: +48 512 328 348.

After purchasing a pass you should get an email confirmation. The pass will be visible on your Infoshare account after logging in on our website (in the “Your passes” tab on your profile).

Each pass type (e.g. visitor/conference/business/executive/startup/investor) gives you different profits.
Here you can find the full list, which will help you with choosing the right ticket.

No, all orders must be placed on our website.

No, there is no possibility to purchase an extra ticket only for the Great Networking Party.
If you are interested in any of the side events you need to consider buying a different pass.

No, we don't offer one-day passes.

No, tickets cannot be divided between conference days. Tickets are assigned to your name, so only one person can enter per ticket.

You can purchase several passes and transfer them to your friends/coworkers. Order all passes to your account and pay for it. Then log into your account on our website, go to the “Your tickets” tab and click “Transfer to other person”.

You just have to log into your account on our website, go to the “Your tickets” tab and click “Transfer to other person”. You can transfer one ticket at a time.

Transferring a pass is not possible after check in.

If you're sure that you want to participate, don't wait with ordering your ticket - pass prices increase until the conference. You can order your pass here.

There is no deadline - you can even register and buy a pass at the conference (via your mobile device). After you purchase a pass online, go to the registration desk for your badge.
NOTE: Payment via a proforma invoice is possible only until May 19th. The payment has to be confirmed a day before the conference at the latest.

There is no need to print your ticket. On your profile on the Infoshare website or in the app, you will find a Registration QR Code.

If you are registered on our website and bought a pass, after showing the Registration QR Code, you will receive a badge at the registration desk at the venue. There is also a possibility to collect your badge at the side events.

This year there will be no free Basic Passes.

Check in works like registration during offline conferences. You need to decide which pass you log into by choosing the proper checkbox. To do that you need to have a pass on the account. After check in, you can't change your email address, name, surname and you can't transfer the pass. If you have more than one pass, you can change check in on your account: https://infoshare.pl/profile/ - go to the section "Your tickets", but you can't do that if you have the same type of tickets. Checked in pass is visible in the profile.

Here you can find passes with many profits included. Check details of the pass that you are interested in.

You can pay by:
- credit/debit card,
- online transfer,
- blik,
- Google Pay, Masterpass, Visa Checkout,
- if you can't use any of these methods and you need a pro forma invoice, you can find it in the order confirmation email.
NOTE: Payment via a proforma invoice is possible only until May 19th. The payment has to be confirmed a day before the conference at the latest.

Yes, you can order your ticket now and pay later by credit/debit card, online transfer, blik, Google Pay, Masterpass, Visa Checkout. When you are asked to pay (while ordering a pass), choose the option to pay later. After that, you'll have 7 days to complete the payment before your order is cancelled.

Here, on the top of the page, you can find the date of the nearest price change. Prices go up on the day shown.

You will receive an invoice on the email address you put in for the order. You can also download the invoice from your account on our website - go to the "Your orders" tab. The document will be ready 48 hours after your payment is confirmed.

If you need a pro forma invoice, you can find it in the order confirmation email.

To comply with EU law (Article 53 & 54 of the VAT Directive), we have to charge VAT in the country where the event takes place.

We are not an entity covered by the education system or an entity that has been accredited to provide vocational education and retraining services and therefore we do not apply VAT reductions to the price of a conference ticket.

1. The Cancellation Option allows you to cancel your participation in the Infoshare 2025 Conference until 8 May 2025 with a refund of your pass price applicable on the day of its purchase.

2. The fee for the Cancellation Option is 20% of the price of the purchased pass. The fee is non-refundable. 

3. The Cancellation Option applies only when purchasing one pass. The Cancellation Option applies only to passes: Conference Pass, Business Pass, Executive Pass, the price of which after taking into account discounts and promotions will not be lower than 100 PLN net.

4. The Cancellation Option applies only to individuals (consumers) and sole proprietors who purchased the pass in their name and on their behalf.

5. By transferring the Pass to a third party, you will lose the right to use the Cancellation Option.

6. The Cancellation Option can be used 14 days after the payment date. Before the Cancellation Option can be used, a total refund can be granted (according to the right to withdraw from a remote agreement).

7. Pass cancellation must be reported by 8 May 2025, 11:59 p.m. via email to: contact@infoshare.pl. In the request, please provide the bank account number to which the refund is to be made and the order number (available in the emails confirming the placement and payment of the order, as well as in your profile on the Infoshare website).

8. The Cancellation Option is available for sale until 31 March 2025.

You've got 14 days to return your ticket. To accomplish this, you need to send your resignation to the email address: contact@infoshare.pl from the email address you used during registration. In that case, the payment will be returned within 14 days to the bank account, from which the payment was made.

Yes, to cancel your order, please write to us at contact@infoshare.pl

You can transfer your pass to another person. You have to log into your account on our website, go to the “Your passes” tab and click “Transfer to other person”.

For startups we have a dedicated pass - Startup Pass available for all stage projects. This is a paid pass, but the first step would be applying for it. We will check if you are a truly innovative tech project before we invite you to join the Infoshare 2025 conference as a startup. It is one pass per person, but you can order more passes and transfer them to your team members.

The Startup Contest Application is not a pass, so to attend the conference you need to have a pass. For 20 Startup Contest semifinalists, we offer 2 Startup Passes for free.

Infoshare agrees with Steve Blank's definition: a startup is an organization formed to search for a repeatable and scalable business model and a business model describes how your company creates, delivers, and captures value. The startup offers its own innovative product. Companies offering services, like consulting and programming services (e.g. software houses) or projects run by established companies/corporations can not be named startups in this definition.

You can find information about the Startup Contest here.

The Startup Contest Application is not a pass, so to attend the conference you need to have a pass. For 20 Startup Contest semifinalists, we offer 2 Startup Passes for free.

Here you can find the current price of a Startup Pass.

You can check what the Startup Pass includes here.

Yes, one Startup Pass pass gives access to the Infoshare conference for one person only.

The cash machine is located at the main entrance, next to the Żaglowa street.

Nearly all areas at Infoshare are accessible for wheelchairs. If you need wheelchair assistance, please let us know prior to the conference (via email: contact@infoshare.pl) or in the Info Point next to the registration desks.

Water dispensers will be available at the venue, we encourage you to bring your own reusable bottle. 

If you have a pass that grants you access, can watch them here.

Yes, the Recording Passes are available on our website.

The recordings will be available to access through our agenda 2/4 weeks after the conference. You will be informed via email.

Access to the Infoshare 2025 Conference recordings is granted for one year to holders of the following passes:

• Executive,

• Business,

• Media,

• Business Angel,

• Investor.

Access to the Infoshare 2025 Conference recordings is granted for three months to holders of the following passes:

• Conference,

• Startup.

Access to the Infoshare 2024 Conference recordings is granted for everyone that bought the Infoshare 2024 Recording Pass.

Access to the Infoshare 2024 Conference recordings is granted for one year to holders of the following passes:

• Executive,
• Business,
• Media,
• Business Angel,
• Investor.

Access to the Infoshare 2024 Conference recordings is granted for three months to holders of the following passes:

• Attendee,
• Developer,
• Marketer,
• Startup.

Access to the Infoshare 2024 Conference recordings is granted for six months to holders of Bilet Premium for Infoshare Katowice 2024.

Access to the Infoshare 2024 Conference recordings is granted for six months to holders of the following passes for Infoshare 2025:

• Executive,

• Business,

• Media,

• Business Angel,

• Investor.

If you had: Bilet Standard, Bilet Standard plus Warsztat or Bilet Partner for the Infoshare DEV 2024 conference, you will get a discount code for 100 PLN for the Infoshare 2025 conference tickets.

Promotion rules:

• The attendee receives one discount (100 PLN) regardless of the number of tickets available on their account. The participant must have at least 1 ticket on their account.

• The discount does not apply to people who had: Bilet Student, Bilet Uczestnik, Bilet Obsługa Stoiska.

• The discount code will be sent out via email to the Infoshare DEV 2024 conference participants after the sale of tickets for the Infoshare 2025 Conference starts.

• The discount code is valid until 30 April 2025.

• The discount applies only to the purchase of paid tickets for Infoshare 2025 Conference (does not apply to other conferences and events organized by Infoshare Sp. z.o.o.).

• The discount code can be used only for one transaction. If the transaction is less than 100 PLN, the discount will be granted up to the transaction amount (the difference in the discount value will not be charged for subsequent transactions).

• The discount cannot be exchanged for other benefits, including cash, other than those described above.

• It is not possible to use two discounts on one participant’s account.

• The discount code can be shared to a different person by the participant.

If you had: Bilet Standard, Bilet Premium, Bilet plus Warsztat Ekspercki or Bilet Partner for the Infoshare Katowice 2024 conference, you will get a discount code for 100 PLN for the Infoshare 2025 conference tickets.

Promotion rules:

• The attendee receives one discount (100 PLN) regardless of the number of tickets available on their account. The participant must have at least 1 ticket on their account.

• The discount does not apply to people who had: Bilet Student.

• The discount code will be sent out via email to the Infoshare Katowice 2024 conference participants after the sale of tickets for the Infoshare 2025 Conference starts.

• The discount code is valid until 30 April 2025.

• The discount applies only to the purchase of paid tickets for Infoshare 2025 Conference (does not apply to other conferences and events organized by Infoshare Sp. z.o.o.).

• The discount code can be used only for one transaction. If the transaction is less than 100 PLN, the discount will be granted up to the transaction amount (the difference in the discount value will not be charged for subsequent transactions).

• The discount cannot be exchanged for other benefits, including cash, other than those described above.

• It is not possible to use two discounts on one participant’s account.

• The discount code can be shared to a different person by the participant.