CHATGPT/Generative AI Impact on Business

The speaker highlights the importance of integrating GPT-3 technology like ChatGPT into businesses' workflows to improve customer experiences and streamline processes. They suggest four ways businesses can use ChatGPT, including developing more sophisticated chatbots, automating elements of the sales cycle, providing easier translation services, and using ChatGPT in content creation and management. The speaker emphasizes that while ChatGPT can supplement and improve human work, there will always be a need for human input and guidance.