The 5 Spheres of Empathy: How to Build Something That Outlasts You
16:40 - 17:00, 20th of May (Wednesday) 2026 / Inspire
AI lets us build faster than ever. But faster doesn't mean better. Most teams are still shipping products nobody asked for, scaling cultures that burn people out, and solving problems they haven't actually validated. It's expensive guessing, and AI just made it cheaper to guess wrong at scale.
Empathy isn't a soft skill. It's the difference between building something people want and building a very fast, very expensive mistake.
In this keynote, Mr. G introduces the 5 Spheres of Empathy, a practical framework that starts with you and ripples outward through your team, your users, your supply chain, and the people who'll inherit whatever you build. It's how you move from reactive guessing to decisions that actually last.
As an AI founder and father, this is personal. I want to build a world my kids are proud to walk into. So should you.
Mr. G (Galeno Chua) is an AI startup founder, business coach for the UN Development Programme and NZ Government, and Director of ASEAN Startup Connect.
