Krishna Raj Raja

Krishna Raj Raja is a visionary entrepreneur and expert in AI-driven customer experience. As the Founder and CEO of SupportLogic, he leverages AI to transform customer interactions and predict emotional trends. Born in Chennai, India, and a graduate of the University of Madras, Krishna's passion for computer science led him to a pioneering role at VMware. He played a key part in scaling VMware's support organization and advancing hypervisor technologies. Krishna founded SupportLogic in 2016 to harness Natural Language Processing for deep customer insights. He is an advocate for female entrepreneurs and holds five US patents in machine learning and hyper-converged infrastructure. His book "Support Experience – How Innovative Companies Are Using Artificial Intelligence to Win the Hearts, Minds, and Wallets of Customers" explores how innovative companies use AI to win customer loyalty. Krishna's expertise spans AI, entrepreneurship, and industry trends, making him a sought-after speaker in the AI and tech entrepreneurship space.